Eastern Virginia Built for DD Waiver ProvidersCareHub by DSPlife
CareHub was designed for Virginia DD waiver providers, so Hampton Roads agencies juggling group homes and sponsored residential settings can document every home the same way.
Why it matters
Running residential services in Hampton Roads means supporting very different settings. A staffed group home with rotating DSPs does not look like a sponsored residential arrangement where one family provider supports a person in their own home.
Software adapted from hospital or clinic use tends to assume a single care setting. Agencies then invent separate paper processes for sponsored providers, or ask family providers to use screens designed for shift staff.
CareHub was designed for DD waiver work by a former DD residential program director in Virginia who knows both kinds of homes. Group home and sponsored residential services are both supported, with affordable pricing built for providers like yours.
From a provider using CareHub
We are a new agency and went through two different EHRs that didn’t seem to match what we needed. CareHub has been absolutely amazing plus more with features offered. It makes life much easier for our DSPs!
What CareHub gives you
CareHub supports both residential service lines, so staffed homes and sponsored arrangements are documented in the same system.
ISP and Part V uploads auto-populate plan details, helping shift DSPs and sponsored providers document against the same outcomes.
The MAR supports voice-assisted administration and tracking, so medication documentation stays consistent from home to home.
Staff record incidents in CareHub alongside daily logs, keeping the full account connected to the person's record.
Every record carries a full audit trail, so supervisors can review residential documentation from anywhere in the region.
Certified 270, 276, 837P, and 837I transactions let billing staff verify eligibility and submit claims from the same records.
The problem
Agencies in Region 5 may work with Norfolk CSB, Virginia Beach CSB, Chesapeake Integrated Behavioral Healthcare, Hampton-Newport News CSB, Portsmouth Department of Behavioral Healthcare Services, Western Tidewater CSB, and Colonial Behavioral Health.
With homes spread across cities and counties, and sometimes extending toward the Middle Peninsula-Northern Neck CSB or Eastern Shore CSB areas, supervisors need records they can review without driving to each site. CareHub keeps residential documentation in one place.
How it works
Add your group homes and sponsored residential arrangements in CareHub so each setting documents the way it actually runs.
Upload the ISP and Part V for every person so auto-population surfaces their outcomes to whoever is supporting them.
DSPs and sponsored providers complete daily notes, voice-assisted MAR entries, and incident reports within CareHub.
Supervisors review audit trails from wherever they are, while billing staff submit claims through VAMMIS.
FAQ
CareHub was created by a former DD residential program director in Virginia who has supported both group home and sponsored residential services and built the system around that experience.
Yes. Sponsored residential is one of the Virginia DD waiver service lines CareHub supports, along with group home, in-home supports, community engagement, day support, and behavioral/therapeutic consultation.
CareHub is priced for DD waiver providers, reflecting DSPlife's goal of filling this need affordably. Contact DSPlife to talk through what your agency needs.
Many legacy EHRs were designed for other settings and adapted, leaving providers to work around them. CareHub began with DD waiver residential work, so homes, plans, and medication records fit without workarounds.
Full audit trails, regulatory monitoring, and centralized records let supervisors review documentation for every home without collecting binders on site.
CareHub: Documentation, compliance, and billing for DD waiver providers. Tell us about your agency and we will show you how it fits.
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